Privacy Policy
Last Updated: January 2024
Introduction
Landbank plants store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our garden store website, use our services, or make purchases of organic seeds, potted plants, berry plants, or live plants.
Information We Collect
Personal Information
When you use Landbank login, create an account, make a purchase, or subscribe to Landbank ibpiaccess or Landbank iaccess, we may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials for Landbank login
- Purchase history and preferences
- Subscription information for Landbank ibpiaccess and Landbank iaccess
Automatically Collected Information
When you visit our garden store website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for organic seeds, potted plants, berry plants, and live plants
- Manage your Landbank login account and subscription services (Landbank ibpiaccess and Landbank iaccess)
- Send you order confirmations, shipping updates, and customer service communications
- Respond to your inquiries and provide customer support
- Send you marketing communications about our products and services (with your consent)
- Improve our website and garden store experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our garden store, processing payments, shipping products, or managing subscriptions.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
Cookies
Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookie Policy.
Children's Privacy
Our garden store is not intended for children under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: 42 Gartenstraße, 10115 Berlin, Germany